Shopify retainer pricing. Choose a plan that fits your needs

Ecom Novo retainer as a service is more than just a solution. You can focus on your business knowing there is a team of experts supporting you. We offer strategic partnerships aimed to ensure your Shopify store not only thrives but leads the market in your niche.

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Basic - 15 hours

Ideal for businesses needing reliable on-demand design and development support for Shopify stores.

  • pricing-item Minor theme edits & bug fixes
  • pricing-item Support Priority - Behind Standard & Custom plans
  • pricing-item Up to 15% discount from our hourly rate
  • pricing-item Cancel anytime
  • pricing-item Real-time chat in Slack or your chosen tool.
  • pricing-item Immediate attention to critical issues.
  • pricing-item 8-hour initial response for non-urgent issues
  • pricing-item Most tasks completed within 24 hours
  • pricing-item Dedicated Tech Lead to oversee your project.
  • pricing-item Dedicated Shopify developer and one backup developers
  • pricing-item Regular updates and reports on store progress and performance.
  • pricing-item 10% discount on our Shopify Public App for creating powerful Volume Discounts

Price: $1200/month

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Most popular

Standard - 27 hours

For growing stores needing more advanced customizations and priority faster support.

  • pricing-item Suitable for ongoing shop support, unique custom development
  • pricing-item Support Priority - Front of the Line
  • pricing-item Up to 20% discount from our hourly rate
  • pricing-item Cancel anytime
  • pricing-item Real-time chat in Slack or your chosen tool.
  • pricing-item Immediate attention to critical issues.
  • pricing-item 3-hour initial response for non-urgent issues
  • pricing-item Most tasks completed within 24 hours
  • pricing-item Dedicated Tech Lead to oversee your project.
  • pricing-item Dedicated Shopify developer and one backup developers
  • pricing-item Regular updates and reports on store progress and performance.
  • pricing-item 20% discount on our Shopify Public App for creating powerful Volume Discounts

Price: $1750/month

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Custom - Tailored Hours

For high-growth stores with unique Shopify needs that require advanced customizations & top-priority support.

  • pricing-item Suitable for ongoing shop support, custom development
  • pricing-item Support Priority - Front of the Line
  • pricing-item 25% discount from our hourly rate
  • pricing-item Cancel anytime
  • pricing-item Real-time chat in Slack or your chosen tool.
  • pricing-item Immediate attention to critical issues.
  • pricing-item 1-hour initial response for non-urgent issues
  • pricing-item Most tasks completed within 24 hours
  • pricing-item Dedicated Tech Lead to oversee your project.
  • pricing-item Dedicated Shopify developer and two backup developers
  • pricing-item Regular updates and reports on store progress and performance.
  • pricing-item 50% discount on our Shopify Public App for creating powerful Volume Discounts
  • pricing-item Comprehensive CRO audits focusing on conversion rate optimization

Price: $X/month

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Shopify Retainers Plans

Shopify Retainers Plans

Ensure seamless Shopify operations with our expert Shopify monthly retainer service, where every detail is perfectly managed to help your business grow and stand out in today's dynamic ecommerce environment.

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Ongoing Store Development
We continuously enhance your Shopify store by adding new features, improving user experience, and refining design elements to keep your business competitive. Whether it’s updating layouts, improving navigation, or implementing new functionalities, we ensure your store evolves with your needs.

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Priority Support & Dedicated Assistance
Skip the queue and get fast, expert assistance when you need it. Whether it’s an urgent fix or strategic advice, we provide priority support so your business never faces unnecessary downtime.

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Custom Development
Need a unique feature that Shopify doesn’t offer out of the box? We provide custom coding and development solutions tailored to your business, from custom product pages to complex integrations with third-party tools.

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Speed & Performance Optimization
Slow websites kill conversions. We optimize your store’s performance by improving load times, minimizing code bloat, and implementing best practices to ensure a seamless browsing experience across all devices.

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Transparent Fixed Price 💰
Unlike many companies that charge hourly rates, we provide a transparent fixed pricing model for our comprehensive speed optimization services. No hidden fees—just clear and predictable costs each month.

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Bug Fixes & Ongoing Support
We proactively monitor and fix issues before they impact your customers. Whether it’s a broken button, checkout problem, or unexpected theme glitch, we keep your store running without disruptions.

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SEO & Technical Audits
From on-page SEO improvements to fixing broken links and optimizing site structure, we ensure your Shopify store remains search-engine-friendly and ranks higher for relevant keywords.

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The reviews from our recent clients

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Ecom Novo Shopify retainer as a service

Ecom Novo retainer as a service is more than just a solution. You can focus on your business knowing there is a team of experts supporting you. We offer strategic partnerships aimed to ensure your Shopify store not only thrives but leads the market in your niche.

Book consultation

What's covered in our Shopify retainer services

Our retainer program Shopify adopts a flexible approach, offering monthly allocated hours for a variety of services. We prioritize every task according to your needs and allocate hours accordingly. With our team as a support retainer, you have access to experts ready to assist your business whenever needed.

Whether it's issues with your Shopify store, theme customizations, app integrations, or day-to-day operations, your support team is prepared to diagnose and resolve problems promptly. You don't need to hire multiple specialists for different tasks. Having a dedicated team on retainer ensures continual and strategic support for the growth of your Shopify store. Let's discuss your ongoing needs, and our experts will provide:

We provide a full spectrum of support for Shopify merchants.

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  • Theme design & refresh

    Give your store a fresh, modern look with expert theme design and refreshing updates. Whether you’re looking for a complete redesign or subtle enhancements, our team ensures your site stands out while maintaining functionality and a seamless shopping experience. From layout adjustments to custom features, we create visually stunning and user-friendly designs that captivate customers and drive engagement.

  • Introduction: Why Product Page Optimization Matters

    Bugs fixing

    Keep your website running smoothly with prompt and efficient bug fixing. Our team identifies and resolves any technical issues that may disrupt your store’s performance, ensuring a seamless user experience. From minor glitches to major functionality problems, we quickly address and fix bugs to minimize downtime and prevent any negative impact on your business.

  • New integrations

    Enhance your store’s capabilities with seamless new integrations. Whether you need to connect third-party apps, payment gateways, or marketing tools, we ensure smooth and efficient integration that improves your workflow. Our team works to tailor each integration to meet your specific business needs, helping you streamline operations, increase efficiency, and offer a better experience for your customers.

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  • Introduction: Why Product Page Optimization Matters

    Custom Solutions

    Unlock the full potential of your Shopify store with Custom Solutions — a service designed to create and implement tailored features that meet your specific business needs. From unique functionalities to innovative tools, we collaborate with you to craft bespoke solutions that enhance user experience, boost conversions, and streamline your processes. Whether it’s developing a new product display, optimizing the checkout experience, or building a custom reporting tool, we ensure every feature is designed to drive results.

  • Long-term support

    Ensure the ongoing success of your Shopify store with reliable, long-term support. Our dedicated team provides continuous assistance to keep your site running smoothly, addressing any issues promptly and proactively. From regular maintenance and security updates to performance optimization and troubleshooting, we’re here to ensure your store remains secure, efficient, and up-to-date. With our long-term support, you can focus on growing your business, knowing that your website is in expert hands.

  • Understanding the Importance of Shopify SEO

    Regular Conversion Audits

    Maximize your store’s performance with consistent, data-driven conversion audits. We analyze user behavior, checkout flow, and site performance to identify friction points and uncover growth opportunities. With regular insights and actionable recommendations, we help you continually optimize for higher conversions, better customer experiences, and increased revenue.

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Frequently asked questions

What type of services can be used in your Shopify Retainers Plans?

Any of the support and services that we provide are included in our retainers. Typical support includes:
1) Theme Development
2) Custom app development
3) Integration with third-party apps and API's
4) Figma to HTML, CSS, Liquid
5) Ecommerce automation

Do hours carry over to the next month?

No, unused hours expire at the end of each month. This is to ensure that we can allocate time for your projects each week and plan our workload accordingly.

How long is the commitment?

We're not big on red-tape, so there is no minimum commitment - it's just month-to-month.

When I will get invoiced?

Invoices go out at the beginning of the month.

What happens if I go over my allocation of hours for a month?

We just bill you at your Retainer Plan Hourly Rate for any hours beyond your quota.

What does 'Front of the Line' support priority mean?

Your work gets handled before all Standard and Ala Carte clients, even if your request came in today and there's came in three weeks ago. You're a VIP./p>